At rtmcde (“we,” “us,” or “our”), we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our yoga apparel e-commerce website, https://www.rtmcde.com, including any related media channels, mobile websites, or applications (collectively, the “Site”). Please read this Privacy Policy carefully. If you do not agree with its terms, please discontinue use of the Site.
We reserve the right to update or modify this Privacy Policy at any time and for any reason. Any changes will be reflected by updating the “Last Updated” date. The revised policy will become effective immediately upon posting on the Site, and your continued use of the Site constitutes acceptance of those changes. We encourage you to review this Privacy Policy periodically to stay informed.
Information We Collect
We may collect information about you in various ways when you interact with our Site.
Personal Information
We may collect personally identifiable information that you voluntarily provide to us, such as your name, shipping address, email address, phone number, and other details you submit when creating an account, placing an order, subscribing to communications, or contacting customer support. Providing personal information is optional, but choosing not to do so may limit access to certain features or services.
Automatically Collected Information
When you access the Site, our servers may automatically collect certain information, including your IP address, browser type, operating system, access times, and pages viewed before and after visiting the Site. If you access the Site via a mobile device, we may also collect device type, operating system, country, and other technical information.
Payment Information
When you make a purchase, we may collect payment-related information such as your payment method and transaction details. Payment data is processed securely through trusted third-party payment processors, and we do not store full credit or debit card numbers on our servers.
Usage and Analytics Data
We may collect information about how you interact with the Site, including pages viewed and navigation behavior. This data helps us improve website performance, user experience, and service quality.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and support marketing activities.
- Essential Cookies: Required for basic website functionality and secure access.
- Analytics Cookies: Help us understand how visitors use our Site so we can improve performance and content.
- Advertising Cookies: Used to display relevant advertisements. These cookies do not collect personally identifiable information.
- Remarketing Cookies: Allow us to show relevant ads to users who have previously visited our Site. This process is anonymous.
- Affiliate Cookies: Used to track referrals from affiliate partners so commissions can be accurately attributed. These cookies do not personally identify you.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect Site functionality.
For more information about cookies, you may refer to your browser provider or Google’s cookie policy.
How We Use Your Information
We may use the information we collect to:
- Process and fulfill orders for yoga apparel
- Provide customer support and respond to inquiries
- Improve our products, services, and website functionality
- Communicate order updates, promotions, or important notices
- Prevent fraud and enhance security
- Comply with legal and regulatory obligations
Data Security
We implement appropriate technical and organizational measures to protect your personal information. All transactions are processed using secure encryption technologies and in compliance with applicable data protection and payment security standards, including PCI-DSS where applicable. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Third-Party Services
We may share limited information with trusted third-party service providers (such as payment processors, logistics partners, and analytics services) solely for the purpose of operating our business and fulfilling your orders. These third parties are required to protect your information and use it only for authorized purposes.
Your Rights and Choices
Depending on your location, you may have rights regarding access to, correction of, or deletion of your personal data. If you wish to exercise these rights or have questions about how your data is handled, please contact us using the information below.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:
Address:
RM 5047,FLOOR 5 YAU LEE CTR 45 HOI YUEN RD KWUN TONG HONG KONG
Tel: +85269302971
Email: [email protected]
Working Hours: Monday – Friday, 08:00–17:00 (UTC +8)
On business days, we aim to respond within 24 hours.