We offer a variety of secure and convenient payment options to make your yoga apparel shopping experience smooth and worry-free. The following payment methods are accepted on rtmcde.com:
- Visa
- Mastercard
- American Express
- Discover
- JCB
- Diners Club
- Apple Pay
When you proceed to checkout, simply enter your payment details and complete your purchase through our secure and encrypted payment system.
What to Do If Your Credit or Debit Card Payment Is Declined
Place a New Order
If your payment is declined, please place a new order. Unfortunately, declined orders cannot be reactivated once the payment has failed.
Please Check the Following
To reduce the chance of another payment failure, we recommend verifying the following details before trying again:
- Card Information: Ensure that your card number, expiration date, and billing information are entered correctly. Incorrect details are a common reason for payment rejection.
- Security Code: Confirm that the CVV/CVC security code (the three-digit number on the back of your card) is entered accurately.
- Bank Authorization: Your card issuer may have declined the transaction for security reasons. As banks do not always provide us with specific details, we suggest contacting your bank directly for clarification.
- Alternative Payment Method: If the issue persists, please try using a different card or an alternative payment option.
Additional Payment Information
- 3D Secure Authentication: If your payment is declined during 3D Secure verification, please contact your bank for further assistance.
- Error Messages: If you receive an error message during checkout, contact us promptly and include the exact message shown on your screen so we can assist you efficiently.
Security and Privacy
Your payment security is our highest priority. Our website uses advanced encryption technology to protect your personal and payment information. All transactions are processed in compliance with PCI-DSS security standards.
To help prevent fraud, all card payments are subject to verification and authorization by both our company and the card issuer. Depending on your bank, you may be asked to complete additional security steps such as a one-time password, SMS or email verification, fingerprint authentication, or two-factor authentication. For specific details, please consult your card-issuing bank.
Order Confirmation
Once your payment is successfully completed, you will receive an order confirmation email. If you do not see it in your inbox, please check your spam or junk folder.
Contact Us
If you have any questions regarding payment or your order, please feel free to contact us.
Address:
RM 5047,FLOOR 5 YAU LEE CTR 45 HOI YUEN RD KWUN TONG HONG KONG
Telephone: +85269302971
Email: [email protected]
Working Hours: Monday – Friday, 08:00 – 17:00 (UTC +8)